EXCHANGE POLICY

At Bleumarin, we strive to ensure your complete satisfaction with every online purchase.

Exchange Procedure: (Applicable to Lebanon Orders Only)

  • We accept exchanges for unworn items within 10 days of the delivery date.
  • The exchanged item must be in its original condition, unworn, and with tags attached.
  • Unfortunately, we do not offer refunds; exchanges only.
  • Exchanges are only applicable for items purchased through our website.

We will gladly replace your item under the following circumstances:

  • If the wrong item was sent to you.
  • If the item received is defective.
  • If the item was damaged during shipping.

Return Process:

  • All orders must be returned in their original packaging, sealed in a bag labeled "Gruppo Moda."
  • To initiate an exchange, please contact us on Whatsapp +961 81 413 919 or by Instagram DM with your order number and the item you wish to exchange.
  • You can expect a response from our team within 48 hours.

Thank you for choosing Bleumarin.